Role Overview
- Serve as the central contact between PreCare and assigned firms, engaging with professionalism and integrity.
- Proactively gather case and underwriting information and set communication cadences tailored to each firm.
- Facilitate updates on Procedure Requests and treatment during the underwriting process.
- Work with firms to confirm representation and collect underwriting information for Portfolio/Buyout operations.
- Collaborate with the PreCare team on efficient, firm‑specific workflows, and partner with Revenue and Business Development to strengthen relationships and resolve communication gaps.
- Focus on speeding communication so patients receive treatment quickly.
Requirements
- High School or GED required
- 1-3 years of personal injury experience (paralegal, medical, or insurance adjuster)
- Proficiency with Microsoft Office, especially Excel
- Self‑motivated with the ability to work independently and take initiative
- Strong organization and communication skills with a focus on efficiency, excellent customer service and interpersonal abilities, and problem‑solving with innovative thinking
- Adaptable to different firms’ needs and able to represent PreCare professionally in all external communications
- Must be able to work in-office at our Huntersville, NC office
Benefits
MoveDocs offers competitive compensation, benefits that include medical, dental, vision and life insurance plans, plus 401(k) with company match and paid time off.