AI-Native Product Lifecycle Transformation: Redesign and operationalize the end-to-end product lifecycle to embed AI across planning, design, development, testing, documentation, support, and release workflows
Product Operating System Architecture: Define and evolve the architecture, tooling, and systems that support an AI-native product lifecycle
Build and deploy automation and agent-driven workflows that reduce manual overhead and increase execution speed
Product Intelligence & Decision Systems: Build AI-assisted roadmaps and launch communication systems that connect product strategy through execution and go-to-market delivery

8+ years of demonstrated success and impact in an Ops or Product Management role
Exceptional candidates from adjacent disciplines will also be considered
Comfortable designing, prototyping, or directly building AI-enabled workflows using modern tooling (LLMs, orchestration frameworks, APIs, automation platforms)
Strong analytics experience (BI tools, experimentation frameworks, SQL, etc.)
Exceptional communication and executive presentation skills with a strong affinity towards storytelling with data
Experience scaling operating systems in multi-product SaaS environments strongly preferred.

Potential travel to NC headquarters, customer events, etc. on an as needed basis for work purposes may be necessary
This role has been identified as having possible access to customer sensitive data
Required to review, acknowledge, and abide by the company's security policies

Senior Product Operations Manager, AI-Native

Key skills