Support department and/or line of business system needs
Identify and implement process and system improvements
Manage communications
Coordinate and deliver trainings for essential business procedures/processes
Drive development of new resources and tools
Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
Liaison between various departments and cross functional teams
Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
Research and data analysis; compile and prepare reports for upper management
Utilize system and personnel resources to successfully address inquiries from internal business partners
Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
Develop and manage trainings to enhance knowledge and job skills
Participate on cross functional teams
Has basic understanding of department and/or line of business function and responsibilities

Bachelor’s degree in Business, Marketing, Communications or related field or equivalent experience
3 years of related experience or equivalent
Qualitative and quantitative analytical skills
Adaptable to changing environments and ability to learn new concepts quickly
Organizational skills; ability to multitask
Verbal and written communication
Proficient in Excel, Powerpoint and MS Word
Public speaking and presentation abilities
Ability to manage multiple projects with demanding time constraints.

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Associate Business Operations Specialist

Key skills