Manager, Hospitality & Events

Role Overview

• Manage daily communications related to sponsorship programs, serving as the primary point of contact and face of the client company
• Act as a strategic “right hand” to the client by optimizing their time, driving high-priority initiatives, and bridging communication between leadership and client needs
• Draft key documents, prepare briefing materials, and serve as a spokesperson for the client when appropriate
• Represent both client and company in guest-facing problem-solving to deliver first-class hospitality experiences
• Operate as a Chief of Staff level by making strategic decisions, leading cross-functional projects, and managing client needs beyond day-to-day administrative needs
• Prepare and manage event registration timelines and platforms, ensuring accuracy and on-time execution
• Manage event websites and on-site guest materials; advise clients on registration statuses
• Create client-ready registration documentation, personalized itineraries, and detailed guest plans
• Lead client conference calls and meetings; design and prepare presentations and written communications
• Conduct on-site management of corporate hospitality events, with a primary focus on in-person guest registration and experience flow
• Evaluate event outcomes, identify areas for improvement, and provide forward-looking strategic recommendations to partners

Requirements

• Bachelor’s degree required
• 5+ years of experience in corporate communications, program management, or a Chief of Staff–type role
• Experience managing websites and guest registration platforms
• Exceptional client service and interpersonal skills, with experience supporting senior leaders and executives
• Proven experience supporting high-level corporate events and hospitality programs
• Excellent verbal and written communication skills, including the ability to influence without direct authority
• Strong organizational and project management skills, with the ability to manage complex, cross-functional initiatives
• High emotional intelligence and discretion in handling confidential or sensitive information
• Hands-on experience managing event logistics (guest trackers, rooming lists, transportation manifests)
• Ability to manage multiple projects and communication streams simultaneously in a fast-paced environment
• Experience building and delivering presentations
• Willingness and ability to travel frequently, including weekdays and weekends

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave