Technical Community Lead

Role Overview

• Forum ownership + support routing: ensure every thread gets answered or redirected correctly (docs, support ticket, technical escalation)
• Hands-on technical help: help users build apps, debug common issues, provide fixes/workarounds, and hop on calls to unblock
• Automation + workflows: build systems that make support fast and scalable (macros, templates, AI workflows, routing)
• Community programs: ambassadors, rewards/recognition, office hours, AMAs, hackathons
• Feedback loop: triage/categorize/summarize themes and feed them into roadmap decisions; build lightweight fixes for recurring issues when needed

Requirements

• Strong TypeScript (you can actually debug and advise)
• Strong AI skills (prompting, agent workflows, debugging AI behavior)
• Excellent written and verbal communication
• High-energy, creative, community-first
• Nice-to-have: experience running/scaling an online community

Tech Stack

• TypeScript

Benefits

• Healthcare, vision, and dental
• User whatever AI tools you’d like (you have an unlimited AI budget)
• Take what you need vacation policy
• Daily lunches, dinners and snacks in the office
• We guarantee you will do the best work of your career here