Define and maintain the product roadmap for Microsoft 365 Copilot, aligned with business goals and Microsoft’s release cadence
Serve as the primary liaison between business stakeholders, IT, security, and Microsoft
Identify and prioritize use cases that drive measurable productivity and innovation
Partner with Security, Compliance, and Data Governance teams to ensure Copilot is deployed and used in accordance with internal policies and regulatory requirements
Monitor and advise on DLP, sensitivity labels, and access controls related to Copilot usage
Stay current on Microsoft’s Responsible AI practices and ensure alignment
Lead the development and delivery of training, onboarding, and enablement programs tailored to different user personas
Build and maintain a self-service knowledge base and use case library
Act as an escalation point for Copilot-related issues and coordinate with support teams for resolution
Track adoption metrics, user feedback, and ROI using tools like Power BI and Microsoft Admin Center
Continuously assess opportunities to improve user experience and expand Copilot capabilities
Champion a culture of responsible AI use and digital productivity

5+ years of experience in product ownership, digital workplace strategy and Microsoft 365 administration
Proven experience deploying and managing Microsoft Copilot in enterprise environments is HIGHLY desired
Background in change management, user adoption, or digital transformation initiatives
Deep understanding of the Microsoft 365 ecosystem (Teams, SharePoint, Outlook, Power Platform)
Familiarity with Microsoft 365 security and compliance tools (Purview, DLP, sensitivity labels, Insider Risk Management)
Demonstrated ability to lead cross-functional initiatives, manage vendor relationships, and drive outcomes
Excellent communication, stakeholder engagement, and analytical skills
Experience with governance frameworks for Microsoft 365 or Copilot is desired
Familiarity with AI integration in workplace tools and workflows is desired

robust health plans
a market-leading 401(k) program with a company match
flexible time off benefits (including half-day summer Fridays depending on location)
inclusive fertility/adoption benefits
employee wellness programs

Technical Lead – Microsoft 365 Copilot

Key skills