Responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects.
Works with the client to understand requirements and engages the global team in the fulfilment of these requirements.
Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
Risk analysis and contingency planning (plan-do-check-act cycle).
Leading the internal and external team to successful execution and delivery of client projects.
Creating schedule and monitoring timeliness of delivery.
Managing the budget and controlling project costs.
Establishing and nurturing relationships with the customer, internal teams and external suppliers.
Overseeing project activities and ensuring resolution to any problems that may arise.
Reporting to internal and external stakeholders regarding project scope, financials, progress, and status.
Requirements
Bachelor’s degree (B.A.) from a college or university in related field.
Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends.
Demonstrated success at managing large accounts and/or projects.
Curiosity and creativity to question existing processes and approaches and innovate new ones.
Proven experience in development of processes and ideas.
Experience in financial management and budget to actual management.
Customer relationship management and business development skills to drive organic growth.
Must be available to travel for work related commitments.
Energy and a positive attitude with excellent interpersonal skills.
The ability to lead large, diverse, virtual teams.
Excellent written and verbal communication skills.
Strong organizational and problem-solving skills.
Effective presentation skills.
Ability to build and maintain strong client relationships.
Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment.
Ability to cope with high pressure caused by one or more project management elements such as quality, turnaround time, resource or budget constraint.
Attention to details.
Ability to learn and master quickly the technology, tools and processes required by the account.
The ability to train a Project Coordinator on projects/processes.