The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly.
Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
Must be able to competently perform duties in the absence of the general manager.
Motivate and positively influence staff, especially during times of low morale.
Addressing issues in a timely fashion to ensure company policies and procedures are followed.
Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
Ensures inventory data is correct by performing spot inventory counts and checks.

Passionate about helping people learn and grow the business.
Strong leadership and management skills with proven ability to motivate and inspire a team.
Excellent customer service abilities and positive attitude.
Excellent verbal and communication skills with a sharp business acumen.
2+ Years experience in quick service restaurant or similar management operations.
Flexible and open work schedule.
Basic food safety understanding and practice.
Ability and willingness to lift/push objects weighing over 30 Lbs.

Assistant General Manager

Key skills