Manages the overall financial, operational and employee aspects of multiple accounts
Responsible for the profitable retention and growth of business within span of control
Ensuring that financial, employee, safety and customer satisfaction goals are met
Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback
Disciplinary actions and performance improvement plans
Identify situations that need to be elevated to the director
Developing direct and indirect reports
Conducting quality and effective selection of qualified personnel
Maintaining corrective staffing levels to avoid unnecessary use of outside labor
Customer satisfaction/problem resolution and review of KPI tracking and improvement
Ensure that all staff is trained in Transportation/Distribution Management
Improve employee retention and reduce number of accidents against previous year
Conduct on-going self-audits of location processes and individual accountabilities

Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
Master's degree in related field preferred
Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
Five (5) years or more managing, leading and developing direct reports preferred
Five (5) years or more managing large multi-level teams required
Three (3) years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required
Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
Three (3) years or more Profit & Loss responsibility preferred
One (1) year or more customer interaction required
One (1) year or more managing customer KPIs required
Knowledge of truck brokerage advanced preferred
Ryder Safety Programs advanced required
Ryder Financial Reporting and accounting procedures (Walker) intermediate required
Basic PC skills (Microsoft Office) intermediate required
RD2000 computer system advanced required
Ryder products & services advanced required
Ryder sales process advanced required
Ryder pricing models advanced required

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan

Group Manager – Logistics

Key skills