Key skills
AILLMOpenAIProject ManagementRemote WorkCustomer Success
About this role
Role Overview
- Partner directly with healthcare organizations to deploy and configure AI agents for clinical documentation, scheduling, billing, communications, and workflow automation
- Conduct workflow assessments to identify high-impact automation opportunities and design agent implementations that deliver measurable ROI
- Maintain AI governance frameworks that ensure safe, reliable agent operations in production healthcare environments
- Serve as the trusted AI advisor for Canvas customers and create compelling narratives around AI impact
Requirements
- 5+ years in technical customer-facing roles (solutions engineering, technical consulting, customer success engineering)
- Demonstrated experience deploying and managing LLM-based applications in production environments
- Strong project management skills with ability to juggle multiple customer engagements simultaneously
- Hands-on experience with products offered from foundation model providers (OpenAI, Anthropic, Google) and AI tools for low-code automation
- Familiarity with HIPAA, clinical documentation standards, and healthcare compliance considerations
Benefits
- Remote work arrangements allowing flexibility
- Opportunity to work with cutting-edge AI technology
- Participation in training programs for skill development
- Equal employment opportunities provided without discrimination