Document business requirements, process flows, and system specifications for new initiatives or enhancements.
Support implementation, testing, and rollout of business system solutions across multiple regions and business entities.
Partner with stakeholders in O2C, Supply Chain, Finance, and Sales to ensure systems align with business goals.
Collaborate with vendors and internal developers to troubleshoot issues and enhance system functionality.
Conduct data analysis and develop reports to inform decision-making.
Continuously identify opportunities for automation, simplification, and process improvement.

4–5 years of experience in business systems analysis, IT consulting, or a related technical-business hybrid role.
Bachelor’s degree in Information Systems, Business, or a related field preferred.
Strong understanding of CPG business processes, particularly Order-to-Cash, Supply Chain, and Finance.
Experience with ERP, CRM, or ecommerce systems (NetSuite, Shopify, Salesforce, or similar).
Demonstrated ability to translate business needs into clear, actionable technical requirements.
Excellent analytical, problem-solving, and communication skills.
Comfortable managing multiple priorities and working across global teams.

Generous paid time off, including time off to volunteer
Learning and development resources to support personal and professional growth
Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
Did we mention we’re a dog-friendly office?

Business Systems Analyst

Key skills