General Manager

Role Overview

• Execute the store operations playbook flawlessly.
• Supervise all facets of the store's operations, including consumer and commercial sales.
• Support overall company objectives and ensure consistent messaging to store staff.
• Provide store performance reports utilizing Key Performance Indicators.
• Identify local market opportunities and enhance business through localized marketing.
• Collaborate with HR to recruit and retain qualified candidates.
• Effectively manage team performance and provide coaching.
• Uphold customer treatment standards to foster complete satisfaction.
• Promote a culture of training and participate in training initiatives.
• Manage incoming leads to meet sales goals.
• Collaborate with Regional Sales Manager to review GM Scorecard.
• Manage vehicle inventory in collaboration with the Inventory team.
• Partner with Service Manager to oversee service operations.

Requirements

• High school diploma or GED is a prerequisite.
• 2-3 years of experience in sales management is essential.
• Exceptional customer service skills and experience are mandatory.
• Proficiency in Microsoft Office products and technical aptitude is required.
• Demonstrated ability to work independently with minimal supervision is a must.
• Strong computer skills with familiarity in SalesForce are preferred.