HR Rep I

Role Overview

• Focus on customer excellence through rapport building and establishing trust
• Administers HR policies and procedures
• Investigates and resolves HR related issues via telephone and e-mail
• Provides prompt solutions to inquiries
• Performs HR administration and benefits transactions in Workday
• Processes employment verifications and requests for employment status
• Collaborates with other HR Service Center team members
• Maintains confidentiality of department and associate information

Requirements

• High School diploma with two (2) years of experience in an HR administrative or customer support role
• An Associate's degree in HR, Business Administration, Business Systems, or related field is preferred
• Familiarity with PeopleSoft, Workday and Kronos time and attendance systems is preferred
• Excellent telephone communication skills, including strong listening and comprehension skills
• Ability to organize and prioritize workload
• PC experience and demonstrated proficiency in MS Word, PowerPoint, Excel, Windows or related computer software

Benefits

• Health insurance
• Paid time off
• Flexible working arrangements
• Professional development opportunities
• 401(k) matching