Execute business plans to identify and close new business.
Identifies the needs of new prospects and develops/delivers appropriate responses to meet or exceed needs (written, telephone and face-to-face).
Performs field sales calls for assigned accounts and assigned territory including “on-call” and operating room consultation.
Provides accounts with excellent post-sale follow up (communication and management of delivery dates, in-service training, and coordinates product replenishment).
Communicates with current and new customer accounts regarding a variety of topics including product updates, changes to Acumed’s product portfolio and medical educational programs.
Cross-sells additional products and makes new product introductions to current and new accounts as they become available.
Drives customer satisfaction and solves customer problems by addressing any issues, concerns, or problems that arise on assigned accounts promptly.
Maintains customer records in accordance with Acumed specifications using the Company’s CRM tool.
Drives compliance and the principles of responsibility of the AdvaMed code of conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.
Obtains training in sales skills and product knowledge.
Gains current knowledge on medical device industry, Acumed customers, and competitive trends.
Actively participates in and attends tradeshows, sales meetings, promotional activities, and professional association meetings as needed both inside and outside of regular business hours.
Requirements
Bachelor’s Degree in relevant field (business or medical discipline preferred) or equivalent experience
0-2 years of demonstrated successful sales experience (Preferably in the medical device or industry)
Excellent analytical, written and verbal communication skills
Ability to communicate effectively with physicians and other surgical personnel
Experience in building and maintaining relationships (with surgeons & hospitals in respective areas)
Knowledge of principles and methods for showing, promoting, and selling products or services
Must be comfortable in emergency/operating room environments
Must be able to gain necessary credentialing for hospital access
Reliable transportation
Credentialing Required: The responsibilities of this position include frequent surgery visits/observations. The incumbent will be required to obtain hospital-required credentials.