Lead the analysis, documentation, and refinement of business requirements for high-impact, complex initiatives.
Serve as a liaison between the Business, Architecture, Development and Testing teams throughout the project life cycle.
Identify, assess, and document business requirements, recommending business priorities, and advising business on options, risks, and costs.
Translate business needs into detailed user stories, acceptance criteria, process flows, and other functional documentation.
Collaborate with solution architects and development teams to ensure business needs are reflected in technical designs.
Work closely with Agile teams and business stakeholders to ensure all scenarios are properly tested, defects are resolved, and the delivered solution meets business expectations and quality standards.
Perform miscellaneous duties as assigned.

Bachelor’s degree preferred but will consider 8+ years of relevant work experience in lieu of a degree
At least 7 years of hands-on experience in business analysis, preferably in large-scale or enterprise environments
Proven experience in Agile environments, including writing user stories and working within cross-functional scrum teams
Prior knowledge/hands on experience using JIRA and Confluence preferred
Prior experience with Salesforce Platform is preferred
Must have experience operating in Agile SDLC, knowledge of Waterfall is a plus
Strong understanding of Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
Good knowledge of process flow charting tools like Visio/LucidChart

Senior Business Systems Analyst

Key skills