Use analytical insights to inform overall operations strategy and deliver improved operational performance
Communicate the status of operations and underlying drivers of performance
Conduct strategic and operational reliability impact analysis
Investigate and determine root causes of operational events and failures
Support strategic planning for operational reliability across multiple teams
Produce briefings for Senior Leadership and Board of Directors on a weekly, monthly, and quarterly basis
Develop crewmembers to support their engagement and goal achievement
Act as liaison between operational teams and data experts to implement policies, strategies, processes, and technologies

Bachelor’s Degree in Operations Management, Statistics, Mathematics, Engineering, Transportation Planning or a related field; OR demonstrated capability with a High School Diploma/GED and at least four (4) years of relevant work experience
Five (5) years of operations planning, data analysis, predictive modeling and/or decision support experience
Proficient with the Microsoft Office suite, SQL language, and data structure knowledge
Proficiency in Python, R or similar high-level programming language
Proficiency with data visualization tools (e.g. Tableau, Spotfire)
Strong airline business acumen
Strong analytical and problem-solving skills
Ability to work under pressure in a fast paced, deadline driven environment
Must pass a pre-employment drug test
Must be legally eligible to work in the US
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Manager, Operations Strategy

Key skills