Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices
Support front office with onboarding new and existing clients
Act as the clients’ point of contact by addressing their issues and concerns and providing resolutions to their onboarding queries in line with our internal policies, the regulatory environment and market practices
Manage the client onboarding process including:
Prepare and submit Client Due Diligence files (KYC)
Ensure accuracy of the information
Gather and research information on clients to enrich requests
Analyze and determine account documentation required based upon counterparty type and products traded
Undertake quality review of clients’ KYC records
Act as a KYC and AML subject matter expert
Organize the planning for periodic documentation refreshes, based on vetting expiry dates
Liaise with business owners to confirm the client activity and confirm the need for renewing onboarding status or refer for offboarding
Update CDD forms and collect documentation for periodic reviews per the mandated timeline or as necessary based on changes that would trigger an event driven review
Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues
Contribute to the continuous process improvement efforts and ensuring there are written and updated procedures

Client Onboarding Associate

About this role