Set and execute the AI product vision for Datatrac.
Expand AI-enabled order capture (email and phone agents) into a scalable, high-impact product line.
Identify new AI-driven opportunities across dispatch, operations, customer service, and workflow automation.
Translate customer pain points into technical product direction.
Build the commercialization strategy for AI offerings.
Partner with sales to position and sell AI solutions into the existing customer base and new logos.
Own pricing, packaging, messaging, and competitive positioning.
Be customer-facing and hands-on in early deals.
Identify and execute partnerships across AI infrastructure, telephony, integrations, and ecosystem players.
Leverage external capabilities to accelerate time to market.
Collaborate closely with dedicated AI engineers within Datatrac.
Translate business objectives into clear technical roadmaps.
Prioritize ruthlessly and ship quickly.
Use real-world deployment feedback to continuously improve the product.
Wear multiple hats: product leader, operator, GTM driver, strategist.
Travel on-site to customers to observe workflows and accelerate adoption.
Move fast, test fast, iterate fast.

A strong hands-on technical background (engineering or equivalent deep technical experience).
Demonstrated ability to ship AI-enabled products.
Commercial instincts and real business acumen.
Experience taking products from early-stage to scaled revenue.
Comfort working directly with customers and sales teams.
Exceptional communication and teamwork skills.
Hustle, grit, and ownership mentality.
Reviewing system architecture,
Pitching a strategic customer,
Designing a pricing model,
And spending two days onsite understanding a courier’s operational bottlenecks.

GM, AI Products

Key skills