Key skills
AnalyticsSalesforceProject ManagementCustomer SuccessSales
About this role
Role Overview
- Own pre and post-sale operations support for the direct sales organization
- Utilize campaign data analytics and insights (i.e. best practices, historical performance data, case studies, analytics tools, and campaign history)
- Develop and maintain excellent customer relations, acting as a point of contact for existing customers both direct and via media agencies and agency trading desks
- Recognize upsell opportunities; lead and influence clients to invest when opportunities arise
- Support the Account Executive throughout the sales process by being an active participant in client meetings, navigate and influence clients’ personnel (planners and buyers) and compliment client objectives with a suite of corresponding GroundTruth products
Requirements
- 1
- 2 years media experience in a client facing role.
- Bachelor's Degree or 3+ years of experience in a similar field: ad tech, customer success, project management
- Proficiency in Office Suite, PowerPoint or Keynote, and Salesforce.
- Technical aptitude: you're not afraid of new technologies and eager to learn them.
Benefits
- Fully-paid medical premiums for employees
- 401(k) employer match
- Generous parental leave
- Wellness and gym reimbursement
- Family and pet expense reimbursement
- Education and coaching reimbursement program
- Daily lunch credit when working in-office
- Fully stocked snacks and beverages in-office
- Option for mobile phone reimbursement or separate company phone
- Equity analysis to ensure fair pay