Own pre and post-sale operations support for the direct sales organization
Utilize campaign data analytics and insights (i.e. best practices, historical performance data, case studies, analytics tools, and campaign history)
Develop and maintain excellent customer relations, acting as a point of contact for existing customers both direct and via media agencies and agency trading desks
Recognize upsell opportunities; lead and influence clients to invest when opportunities arise
Support the Account Executive throughout the sales process by being an active participant in client meetings, navigate and influence clients’ personnel (planners and buyers) and compliment client objectives with a suite of corresponding GroundTruth products
Requirements
1
2 years media experience in a client facing role.
Bachelor's Degree or 3+ years of experience in a similar field: ad tech, customer success, project management
Proficiency in Office Suite, PowerPoint or Keynote, and Salesforce.
Technical aptitude: you're not afraid of new technologies and eager to learn them.
Benefits
Fully-paid medical premiums for employees
401(k) employer match
Generous parental leave
Wellness and gym reimbursement
Family and pet expense reimbursement
Education and coaching reimbursement program
Daily lunch credit when working in-office
Fully stocked snacks and beverages in-office
Option for mobile phone reimbursement or separate company phone