Operational Excellence Practice Manager – Industrial Extension Engineer, Mining and Industrial Extension

Role Overview

• Engage existing and new manufacturers state-wide to promote the services of the Industrial Extension Service and the department’s center
• the West Virginia Manufacturing Extension Partnership (WVMEP).
• Identify opportunities and generate project proposals for a wide variety of business and manufacturing processes that support the generation of sales, reduction of costs, and development of workforce for clients.
• Lead projects for clients with a specific focus on ISO 9001 quality management systems including developing policies, procedures and critical documentation; conducting internal auditor training; mentoring leadership on data driven decisions; and preparing clients for certification audits.
• Lead efforts to expand and improve service offerings with quality management systems to include identification of continuous improvement opportunities to deliver a more comprehensive package of service offerings (including but not limited to problem solving, root cause analysis, process mapping, etc).
• Lead efforts to build a formal service offering for ISO 14001 including development of systems, procedures, and policies; conducting internal auditor training; conducting gap assessments and preparing leadership for certification audits.
• Maintain channels of communication with clients and the internal team to deliver proposals, projects, and follow up timely and efficiently.
• Maintain current records of client firms, proposals, project status, and timesheets using a PC/Cloud-based customer relationship management system.
• Participate in meetings, conferences and events to support the manufacturing industry.

Requirements

• Bachelor’s degree in Industrial Engineering, Engineering, Business Management or related degree.
• A minimum of 7-10 years of experience working in a manufacturing or consultant environment.
• Extensive working knowledge of ISO 9001.
• Strong working knowledge of ISO 14001 or an equivalent industry standard.
• Must be a highly motivated self-starter who works well in an independent setting.
• Excellent time management, project management and organizational skills.
• Excellent communication and written skills.
• Must possess strong presentation skills.
• Ability to travel in the state up to 50% with a valid driver’s license.

Tech Stack

• Cloud

Benefits

• Health insurance
• Professional development opportunities
• Work-life balance