Provide leadership, drive performance and have responsibility for oversight of personnel, receiving, inventory, shipping, logistics, fiscal and facilities activities at the regional level, overseeing multiple Distribution Centers
Drive consistency and cost reduction through the creation and implementation of standardized work processes
Closely monitor distribution results and execution against company standards across the region
Lead, coach and mentor operations managers, supervisors, leads and warehouse personnel including the hiring, training, development, supervision, and performance management of team members
Review, recommend, and develop changes in operations, processes, and systems
Ensure the proper implementation and maintenance of approved changes
Ensure the highest standards are achieved in the areas of safety, personnel, efficiency and product quality, while complying with all company policies and legal regulations
Oversee the company fleet in the region to ensure safe operation and management, following all company policies and legal requirements
Develop relationships and excellent lines of communication with all internal and external key members; develop a clear understanding of the needs and expectations of the account
Provide clear understanding and constant feedback to team members and leadership on progress against agreed upon goals and objectives
Proactively work with cross functional teams, both internal and external, to ensure that the company meets or exceeds the expectations of our customers
Investigate service failures, and develop, implement and monitor appropriate corrective and preventative action
Assist in developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment
Collaborate and communicate with external suppliers to develop strong and effective relationships that support the company’s growth and profitability plans
Participate in company meetings and initiatives as appropriate
Be an active participant in sharing best practices, solution-based selling techniques and industry knowledge with team members
Represent the company to the community in a positive manner, consistent with its marketing and customer goals
25-75% travel required, depending upon region.
Requirements
Bachelor's degree and minimum of 8-10 years of progressively responsible related experience or equivalent combination of education and experience
Minimum of 3 years of management experience preferred
Previous experience supervising, training, developing and providing direction to staff
Ideal candidate will have demonstrated leadership, decision making, and problem-solving skills
Broad working knowledge of Distribution Center and warehouse processes and operations
Knowledge of DSCSA and board of pharmacy regulations
Basic knowledge of OSHA, FMCSA and State Laws
Understanding of DOT regulations is preferred
Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system)
Strong customer service, time management, and organizational skills
Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential
Understanding of performance management and its principles
Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently
Solid analytical abilities and effective oral and written communication skills
Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals
Must be able to work effectively as part of a leadership team
Ability to build relationships at various levels and influence decisions
Ability to work independently and as a member of a team
Successfully pass a pre-employment (post offer) background check and drug screening.