Director – Regional Distribution Operations

Role Overview

• Lead, coach and mentor operations managers, supervisors, leads and warehouse personnel including the hiring, training, development, supervision, and performance management of team members.
• Reviews, recommends, and develops changes in operations, processes, and systems.
• Ensures the proper implementation and maintenance of approved changes.
• Ensure the highest standards are achieved in the areas of safety, personnel, efficiency and product quality, while complying with all company policies and legal regulations.
• Oversee the company fleet in the region to ensure safe operation and management, following all company policies and legal requirements.
• Develop relationships and excellent lines of communication with all internal and external key members; develop a clear understanding of the needs and expectations of the account.
• Provide clear understanding and constant feedback to team members and leadership on progress against agreed upon goals and objectives.
• Proactively work with cross functional teams, both internal and external, to ensure that the company meets or exceeds the expectations of our customers.
• Investigate service failures, and develop, implement and monitor appropriate corrective and preventative action.
• Assist in developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
• Collaborate and communicate with external suppliers to develop strong and effective relationships that support the company's growth and profitability plans.
• Provide leadership to team members by exhibiting a positive attitude while navigating through industry and company changes.
• Participate in company meetings and initiatives as appropriate.
• Be an active participant in sharing best practices, solution-based selling techniques and industry knowledge with team members.
• Represent the company to the community in a positive manner, consistent with its marketing and customer goals.
• 25-75% travel required, depending upon region. Other duties as assigned.

Requirements

• Bachelor's degree and minimum of 8-10 years of progressively responsible related experience or equivalent combination of education and experience.
• Minimum of 3 years of management experience preferred.
• Previous experience supervising, training, developing and providing direction to staff.
• Ideal candidate will have demonstrated leadership, decision making, and problem-solving skills.
• Broad working knowledge of Distribution Center and warehouse processes and operations.
• Knowledge of DSCSA and board of pharmacy regulations.
• Basic knowledge of OSHA, FMCSA and State Laws.
• Understanding of DOT regulations is preferred.
• Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system).
• Strong customer service, time management, and organizational skills.
• Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential.
• Understanding of performance management and its principles.
• Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently.
• Solid analytical abilities and effective oral and written communication skills.
• Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals.
• Must be able to work effectively as part of a leadership team.
• Ability to build relationships at various levels and influence decisions.
• Ability to work independently and as a member of a team.
• Successfully pass a pre-employment (post offer) background check and drug screening.

Benefits

• Health, Life, Dental, Vision Insurance
• Paid Vacation and Personal time
• Paid Holiday
• 401K Retirement Plan – Company match
• Company paid Short Term & Long Term Disability