Solutions Consultant

Role Overview

• As a Solution Consultant, you’ll bring Canva’s value to life for our EMEA customers by shaping global content workflows, running high-impact discovery and delivering demos that excite and delight.
• You’ll partner with Strategic and Enterprise AEs across EMEA to design creative, scalable solutions that help organisations adopt Canva at the enterprise level and don’t forget, there is always room for glitter.
• Partnering with Sales to build solutions that win.
• Work alongside our Sales & Success team to craft tailored demos and workflow recommendations that expose Canva’s value across marketing, comms, education, operations and creative teams.
• Lead enterprise discovery, unpack complex workflow challenges and map them to compelling, scalable Canva solutions.
• Support EMEA Strategic and Enterprise opportunities across UKI, France, Benelux and DACH.
• Communicate complex ideas simply.
• Take global content workflows and make them visual, engaging and easy to understand.
• Present solutions through clear, beautiful storytelling, helping customers imagine entirely new ways of working.
• Be the go-to EMEA expert for Canva workflows.
• Advise on how customers can move from legacy tools (Adobe, Google, PowerPoint, Figma) into Canva.
• Help customers optimise creative production, brand governance, template systems, multi-team collaboration and AI-enhanced workflows.
• Navigate EMEA-specific challenges such as multilingual teams, regional content needs and localisation at scale.
• Build repeatable training content that can be repurposed across markets.
• Create playbooks, FAQs, and solution guides for internal teams and customers.
• Work closely with Sales, Customer Success, TAMs, Implementation, Product, Engineering and leadership to ensure a seamless customer journey.
• Help Sales shape account strategy and identify new opportunities.
• Position Canva as a catalyst for organisational change helping customers reimagine how they create and collaborate.

Requirements

• You have experience in pre-sales, consulting, creative workflows or enterprise onboarding.
• You love solving customer problems and designing elegant creative workflows.
• You’ve delivered training or workshops for business audiences virtually or in person.
• You’re passionate about speaking “design language” and helping teams unlock their creativity.
• You have professional presentation skills and feel comfortable speaking to senior stakeholders and in-front of large audiences.
• You’re structured, organised and can manage multiple workstreams at once.
• You’re calm under pressure, collaborative and a great communicator.
• You’re curious, resourceful and love helping colleagues and customers learn.
• You understand brand governance, template systems and creative operations.
• Must have: High proficiency in visual design tools (Adobe Creative Cloud, Canva, Figma)
• Strong ability to design demos and workflows within Canva.
• A proven partner of Sales organisations in driving account strategy.
• Position Canva as the strategic creative solution at enterprise scale.
• Act as a trusted advisor to both colleagues and customers.
• Help Canva achieve its revenue goals through powerful solution storytelling.
• Be a visionary and help customers imagine entirely new ways of working.
• Fluency in German, to support our DACH customers.
• Nice to have: Familiarity with SSO, SCIM, or APIs (you’ll work with our Technical Pre-Sales team when needed).
• Experience working with enterprise creative, marketing or brand teams.

Tech Stack

• Cloud

Benefits

• Equity packages
• we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally