Credit Controller – Supporting UK Hours

Role Overview

• Chase outstanding invoices via phone, email, and formal correspondence
• Manage aged debt reports and prioritise collections
• Reconcile client accounts and resolve queries
• Liaise with operations on service-related payment issues
• Maintain accurate accounting records and prepare weekly cash flow reports
• Implement credit control procedures and escalate complex accounts
• Build and maintain relationships with client finance contacts

Requirements

• 2+ years’ credit control experience managing high monthly turnover
• Strong communication, negotiation, and Excel skills
• Experience with accounting software (FreeAgent preferred)
• Attention to detail, organisation and ability to balance firmness with client care
• Credit control/accounting experience with commercial/residential clients
• Exposure to property or facilities management contracts
• Experience handling contract changes, billing adjustments, or client disputes

Benefits

• 15 days annual leave plus SA public holidays
• Flexible work arrangements