Execute complex employee lifecycle events (e.g., transfers, job changes, onboarding/offboarding)
Maintain data accuracy in HR systems (e.g. Sap SuccessFactor) and case management tools (e.g. ServiceNow)
Ensure compliance with standard operating procedures, service levels, and labor law requirements
Conduct peer reviews and quality checks to ensure data accuracy and integrity
Support internal audits and compliance with local employment legislation
Ensure adherence to internal control frameworks
Act as a subject matter expert for specific process areas
Update process documentation, deliver training, and support team development
Provide guidance on non-standard or escalated employee cases
Identify and recommend process improvements, automation, or standardization opportunities
Contribute to continuous improvement projects within the P&C Operations team
Maintain internal knowledge base and support knowledge sharing

Fluency in English
Proficiency in SAP SuccessFactors and ServiceNow
Strong skills in Microsoft Office, especially Excel
Attention to detail, strong organizational skills, and confidentiality
3-5 years of experience in P&C operations or HR shared services
Strong understanding of employee lifecycle processes
Experience handling confidential data and managing escalations
Familiarity with Polish labor law and international HR practices
Experience working in a fast-paced, matrixed or global organization
Bachelor’s degree in Human Resources, Business Administration, or a related field
Additional certifications in HR, payroll, or compliance are a plus
Experience with continuous improvement or Lean methodology is welcome

Private medical care – comprehensive healthcare coverage for your wellbeing
Life insurance package – additional security for you and your loved ones
Sports card – access to Medicoversport or an equivalent program to keep you active
Learning & development platforms – access to ongoing education and upskilling opportunities
Friendly and inclusive work culture – be part of a team that values collaboration and diversity
Modern office environment – good coffee, chillout zones, and a space designed for focus and creativity

P&C Operations Specialist

Key skills