Lead Generation Specialist – Appointment Setter

Role Overview

• Making outbound calls to potential customers
• Scheduling consultations between contacts/prospective customers and members of our Sales Team
• Accurately inputting information into our system
• Representing the company in the best way possible when conversing with contacts
• Ensuring all calls meet the standards and requirements of the company
• Delivering reports accurately and on a timely basis
• Participating in process-improvement initiatives

Requirements

• At least 1 year of successful experience as a Lead Generation Specialist (Voice), Appointment Setter, or any similar role;
• Excellent listening and verbal communication skills
• Basic technical skills, including the ability to navigate a computer, use common software applications, and perform simple troubleshooting (e.g., checking internet connectivity, audio settings, or browser functions)
• Strong internet connection
• Designated professional and quiet workspace
• Amenable to working on a graveyard shift

We’re looking for someone who is:

• Proactive, adaptable, and flexible
• Highly professional
• Willing to go the extra mile to achieve desired outcomes
• Highly collaborative
• Committed to continuous improvements and open to experimenting with new approaches and techniques in work processes