Are you ready to take your customer service career to the next level? Join us at Rentokil Boecker a leader in providing innovative pest control solutions and services.
As a Customer Service Specialist, you will be the first point of contact for our customers, providing a friendly and professional service.
Handle inbound customer calls and provide support in a timely and professional manner.
Assist customers with their concerns and inquiries, ensuring satisfaction.
Communicate effectively with field technicians and other departments to ensure seamless service.
Maintain records and documentation of customer interactions.
Promote our services and educate customers on pest management solutions.
Address customer complaints and provide appropriate solutions.
Contribute to a positive team environment by supporting colleagues and sharing knowledge.

Bachelor Degree in Business Administration
Previous experience in customer service, preferably in a call center or fast-paced environment.
Strong communication skills, both verbal and written.
Ability to empathize with customers and understand their needs.
Proficient in Microsoft Office Suite and CRM systems.
Strong problem-solving skills and ability to think on your feet.
Ability to work under pressure with a focus on quality and attention to detail.
Team player with a willingness to learn and grow.

Customer Service Specialist

Key skills