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Roaming Operations Engineer at Vodafone | JobVerse
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Roaming Operations Engineer
Vodafone
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Roaming Operations Engineer
India
Full Time
5 hours ago
H1B Sponsor
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About this role
Role Overview
Monitor and troubleshoot international roaming services to maintain seamless functionality.
Apply in-depth technical knowledge of core network parameters and optimisation across 2G, 3G, 4G, and VoLTE.
Manage proactive and reactive incidents within agreed SLAs to ensure an excellent customer experience.
Identify and support automation opportunities by analysing existing processes to reduce manual efforts and enhance service outcomes.
Utilise strong analytical skills to investigate and resolve network KPI degradations and customer concerns.
Requirements
An engineering graduate with 2–4 years of experience in roaming technologies.
Skilled in core network protocols and technologies, including SS7, SMS/SMPP, and LTE.
Experienced in troubleshooting core platforms such as STP and DRA/DEA.
Equipped with a strong understanding of how roaming platforms interwork with traditional core networks.
An effective communicator with excellent spoken and written English skills.
Analytical, detail-oriented, and capable of resolving complex technical challenges.
Benefits
Opportunity to work on cutting-edge international roaming and signalling technologies.
Exposure to multi-country operations and advanced telco infrastructure.
A collaborative environment that encourages innovation, process improvement, and automation.
A platform to grow your expertise in core networks, roaming services, and incident management.
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