Key skills
CRMJiraConfluenceAgileProduct ManagementCommunication
About this role
Role Overview
- Maintain backlog health for assigned loyalty experience areas — grooming, prioritization, and writing clear acceptance criteria for loyalty features.
- Decompose Epics into Stories for sprint planning.
- Validate acceptance criteria and coordinate QA.
- Partner with QA to ensure delivery quality.
- Maintain Jira hygiene and product documentation.
- Contribute delivery status updates at Product Working Groups.
- Escalate blockers immediately.
Requirements
- Bachelor's degree in Business, Computer Science, or related field, or equivalent practical experience.
- 1-3 years in product management, product operations, marketing, or a related discipline.
- Strong written communication skills and attention to detail.
- Foundational understanding of agile delivery methodologies.
- Interest in loyalty programs, customer retention, or CRM technology.
- Familiarity with Jira, Confluence, and agile practices.