Develop and execute strategies to grow clients' marketplace businesses, measured by client growth metrics and marketplace performance.
Own and support relationships with key clients and decision-makers, including C-Level teams, striving for a Client Satisfaction score of 9 or above and Client Retention of 95% or above.
Develop and oversee comprehensive marketplace strategies, including demand forecasting, catalog management, content optimization, operational efficiency, advertising, channel management, and business reporting, measured by performance improvements and strategic alignment.
Drive success through the three functional pillars of Commerce Operations: Best-in-class brand presence, Operational excellence, and Retail relationship management, ensuring sustainable achievement of growth and profitability targets.
Integrate Tinuiti’s product and technology suite into commerce operations, focusing on scalability, growth, and efficiency, and measuring success through achievement of key client metrics and operational excellence.
Analyze complex data sets to extract actionable insights and drive marketing decisions, using analytics tools to track performance and identify opportunities for optimization.

5-7 years of experience in commerce account management roles with a proven track record of executing successful growth strategies.
Familiarity with Vendor Central, Seller Central, and Brand Registry preferred.
Experienced in client-facing roles. Amazon or agency experience preferred.
Demonstrated fluency in retail math calculations.

Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it.
20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect.
Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Retirement: Match up to 4% of your contributions at 100% with immediate vesting
Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving
Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources

Retail Operations Strategist

Key skills