Own the enterprise transformation vision, roadmap, and success model for ELEVATE
Define enterprise standards for omnichannel, digital customer experience, data, platforms, and new ways of working
Translate enterprise strategy into a sequenced, value‑driven, multi‑year roadmap across all Business Units
Establish and operate an enterprise value management framework across all ELEVATE initiatives
Control investment prioritization, funding decisions, and sequencing across the transformation portfolio
Integrate all ELEVATE workstreams into a single, enterprise‑level delivery plan with clear dependencies, risks, and investments
Own the enterprise change and adoption strategy for ELEVATE
Build strong working relationships with executive leadership, senior leaders, and delivery teams across the enterprise.

Bachelor’s degree in Business, Strategy, Marketing, Technology, or a related field required
MBA or equivalent postgraduate qualification preferred
10+ years’ experience leading large‑scale, global transformation programs in complex, matrixed organizations
Proven track record owning enterprise transformation outcomes, including benefits realization and ROI
Demonstrated experience prioritizing investments and governing multi‑workstream portfolios with significant budgets and dependencies
Strong understanding of digital, data, and omnichannel ecosystems and their application to customer experience and commercial performance
Experience embedding new operating models, driving sustained adoption, and changing ways of working at scale
Proven leadership of high‑performing, cross‑functional global teams.

Director, Global Enterprise Transformation

Key skills