Training Specialist – LTSS Service Coordination

Role Overview

• Facilitates learning events that are performance-based in nature
• Delivers synchronous and asynchronous learning events using varied media in virtual and in-person environments
• Employs rapid course development methodologies to quickly meet market needs
• Exercises management of the learning environment including learner performance and escalates issues to leadership
• Measures, tracks and evaluates learner and market satisfaction
• Thinks and acts globally and is aware of adult learning and cultural differences that drive learner effectiveness
• Keeps technical skills updated
• Travels to worksite and other locations as necessary

Requirements

• Requires BA/BS in related field and a minimum of 4 years training experience
• Four years of clinical or sales experience or certification/license in the appropriate field may be required
• Previous international training experience may be required
• Experience in facilitating training preferred
• Previous experience as a LTSS Care/Service Coordinator strongly preferred
• Experience in managed care, preferred
• Proficiency working with Facets, HIP Product (HIP 2.0), TMV (total member view), MACESS, ACMP highly preferred

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) + match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources