Accountable for ensuring delivery success, including scope, budget and quality
Report to Heads of Delivery on a weekly basis the status of quality and risk
Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives
Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting)
Support hiring activities including interviewing and outreach
Management of Senior Delivery Managers including performance, progression and satisfaction

Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities.
Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions.
Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders.
Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints.
Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this.
Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement.

Lead Delivery Manager

Key skills