Director of Outpatient Services

Role Overview

• The Director of Outpatient Services oversees all aspects of clinical programming, ensuring the delivery of high-quality behavioral health services.
• This role involves supervising clinical staff, managing patient care, and ensuring compliance with regulatory standards.
• The Clinical Director works closely with interdisciplinary teams to develop and implement treatment programs that align with best practices in addiction recovery.
• Provide leadership and supervision to therapists, counselors, case managers, and sometimes BHTs, ensuring clinical excellence and adherence to treatment protocols.
• Develop and implement clinical programming, ensuring alignment with state and federal regulations, industry standards, and organizational goals.
• Oversee admissions, discharges, and extensions of treatment, ensuring decisions align with patient needs and clinical best practices.
• Ensure all treatment schedules, staff schedules, and group therapy offerings are maintained and delivered effectively.
• Conduct staff meetings, case reviews, and clinical supervision to support professional development and ensure high standards of patient care.
• When needed, carry a clinical caseload to supplement client therapy needs.
• Provide direct clinical supervision to therapists and counselors working toward licensure.
• Ensure ongoing training and professional development opportunities for clinical staff, enhancing knowledge in addiction treatment and evidence-based practices.
• Monitor staff performance and provide feedback, coaching, and corrective actions as necessary.
• Ensure compliance with HIPAA, state and federal regulations, and accreditation requirements such as CARF.
• Conduct regular audits of patient records, documentation, and treatment plans to maintain quality and compliance.
• Develop and implement policies and procedures to improve clinical operations and enhance patient outcomes.
• Mediate patient and family concerns regarding treatment delivery, ensuring a patient-centered approach.

Requirements

• Full clinical licensure required (LPC, LCDC, LCSW).
• Master’s degree in social or behavioral science preferred.
• Full supervision licensure (LPC-S, LPC-MHSP, NCC, ACS) preferred upon hire.
• CPR certification required within 30 days of hire.
• Three years of experience in managing clinical programs preferred.

Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.