Customer Service – Recovery Representative

Role Overview

• Assist patients with billing inquiries
• Update account information
• Follow up on outstanding payments
• Ensure accuracy and excellent service

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Comfortable navigating a desktop computer and multi-line phone system
• Knowledge of healthcare payers and Michigan collection laws is preferred
• Familiarity with insurance eligibility processes is a plus

Benefits

• Competitive pay 💰
• Full benefits: Medical, Dental, Vision & Life Insurance 🏥
• Paid time off + floating holiday 🌴
• 401(k) Retirement Savings Plan 💸
• Training and growth opportunities 🚀