Customer Service Business Sales Representative

Role Overview

• Responds to inbound calls from business customers inquiring about Republic Services products and services
• Builds customer and brand loyalty by addressing inquiries and handling the customer’s needs
• Creates customized solutions to acquire new business
• Proactively promotes Republic Services products and services to existing customers
• Provides sales support to existing customers wanting to make changes to their accounts
• Accountable for meeting or exceeding performance metrics identified by CRC and Customer Experience leadership
• Utilizes excellent verbal and written communication skills
• May be required to assist the sales team focused on Residential customers
• Performs other job-related duties as assigned or apparent

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in call center or sales environment
• Strong research, investigation and problem resolution skills
• Self-starter and a strong work ethic
• Strong verbal, written, typing and interpersonal communication skills
• Spanish bilingual fluency, in a business environment

Benefits

• Comprehensive medical benefits coverage
• Dental plans and vision coverage
• Health care and dependent care spending accounts
• Short
• and long-term disability
• Life insurance and accidental death & dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• Retirement plan with a generous company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)