Bookkeeper

Role Overview

• Generate, issue and track invoices to merchants/customers according to agreed schedule, pricing plans and service usage
• Maintain billing accuracy
• check that billed amounts align with contracts, usage, price plans, discounts, etc.
• Monitor outstanding accounts receivable ledgers, ageing reports, and follow up on overdue invoices
• Work with merchants when payments are slow or withheld due to billing inaccuracies, disputes or other issues: identify root cause, solve the problem and liaise with Customer Success and Finance teams to resolve
• Reconcile ledger entries, payments received (via bank, payment gateway, etc), invoice adjustments, credits/refunds and reconcile with general ledger
• Assist in month-end close tasks for accounts receivable, including preparing summaries, reports, and supporting documentation for finance leadership
• Maintain and improve billing/AR process documentation and templates: identify trends, propose and implement improvements to reduce errors, manual workload and payment delays
• Support ad-hoc finance/Billing/AR projects, as required (for example, integration of new merchants, new billing modules, automation opportunities)
• Work collaboratively with internal teams (Customer Success, Sales, Finance, Operations) to ensure billing readiness, merchant onboarding, service changes and contract amendments are reflected in the billing system
• Provide regular cross-functional reporting: outstanding AR, billing error rate, average days to payment, dispute resolution status, etc.
• Contribute to a culture of continuous improvement within the Finance & Billing team

Requirements

• Bachelor’s degree (or equivalent) in Accounting, Finance, Business Administration, or a related field preferred
• CA or CPA qualified, or actively pursuing the qualification
• 0–3 years of experience in accounts receivable, billing, or finance operations (preferably in a high-volume environment)
• Detail-oriented, organised self-starter with strong ownership and problem-solving skills, able to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced, high-volume operational finance role
• Strong communication skills, with the ability to interact clearly, professionally, and timely with internal stakeholders and external partners on billing and payments matters
• Team player who collaborates effectively cross-functionally while also working independently and managing their own workload
• Strong proficiency in spreadsheets (Excel or Google Sheets), including formulas, pivot tables, and handling large datasets, with a focus on data accuracy, cleanup, and process improvement
• Proactive mindset with a focus on identifying inefficiencies, driving continuous improvement, and willingness to learn new finance systems/ERP tools and adapt to process changes
• Ability to work Australian time-zone hours or overlap with a Sydney-based finance team

Tech Stack

• ERP

Benefits

• Exposure to end-to-end billing/AR operations within a SaaS/RaaS business, with opportunity to learn and grow
• Significant responsibility: while this is a junior role, the impact is tangible — you’ll help ensure cash flow, billing accuracy, and merchant satisfaction
• Potential to streamline manual processes and help implement automation – strong performance here may lead to expanded responsibilities and advancement
• Collaborative, inclusive and agile working environment aligned with SKUTOPIA’s vision and values
• Remote/hybrid flexibility, a stable working relationship with an Australian company, and opportunity to grow your finance career