Key skills
CRMCommunication
About this role
Role Overview
- Manage and develop client relationships, ensuring excellent service while identifying opportunities to increase account value.
- Support and grow a portfolio of corporate accounts
- Respond to enquiries and advise on suitable branded merchandise solutions
- Conduct proactive calls and attend virtual and face-to-face meetings
- Deliver weekly client “Progressions” to maintain account momentum
- Prepare accurate quotes and proposals
- Secure orders and ensure smooth internal handovers
- Identify opportunities for repeat and additional business
Requirements
- Confident speaking with clients and building rapport
- Comfortable making proactive calls
- Organised, detail-focused and commercially aware
- Confident using CRM systems and Microsoft Office
- Professional in presentation and communication
- Motivated by clear targets and a collaborative team environment
- Confident in delivering presentations either face to face via visiting client offices or video in the studio
Benefits
- Performance bonus scheme
- Laptop and mobile phone
- 31 days’ holiday rising with length of service
- Christmas shutdown
- Travel card for client meetings across London
- Pension scheme
- Clear development and progression opportunities