Promote and position the full Telit Cinterion product portfolio within the assigned region.
Provide technical guidance during RFI/RFQ processes, ensuring accurate and timely input for customer proposals.
Deliver technical presentations, demonstrations, and pre-sales support to customers, distributors, and MNOs.
Conduct structured training sessions to enhance customer and distributor technical knowledge.
Enable customers to develop and validate new wireless applications, sharing expertise via test scripts, application notes, design guidance, and Developer Zone content.
Track and align key-customer use cases, requirements, milestones, and project progress.
Act as the technical interface between Telit Cinterion and customers/MNOs/distributors, ensuring clear communication and access to the appropriate support resources.
Maintain and manage direct-customer and distributor accounts, including the creation, documentation, and tracking of customer Change Requests.
Identify strong USPs and assist Sales teams with compelling competitive positioning and “selling against” arguments.
Perform hands-on troubleshooting
including log analysis, tracing, and on-site testing
to identify root causes.
Document issues clearly, propose solutions or workarounds, and escalate defects through structured internal processes when required.
Requirements
A technical degree is strongly preferred; however, candidates with equivalent experience will also be considered.
Minimum of 3 years of experience in a relevant technical or customer-facing engineering role.
Native-level proficiency for the assigned region(s) is advantageous.
English proficiency at CEFR B2 level or above.
Solid understanding of cellular networking concepts, including LPWA, 2G, 3G, 4G, 5G, voice, and data communication.
Knowledge of technologies related to IoT solutions such as RF fundamentals, embedded systems (Linux, C, Java, ThreadX), microcontrollers, and GNSS is a strong advantage.
Familiarity with Wi-Fi, Bluetooth, SIM/USIM, and eUICC technologies.
Excellent communication skills, with the ability to translate complex technical topics into clear messages.
Strong relationship-building skills with a customer-centric mindset.
High self-motivation, ownership mentality, and a willingness to continuously develop technical and professional capabilities.