Master our platform and support the Sales team by equipping them with insights, expertise and the appropriate tools;
Listen to and understand prospects’ needs and work internally to determine how Alan can best address them;
Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
Contribute to RFP responses and craft Alan’s submissions in collaboration with Sales, Insurance and Product experts;
Join the customer acquisition journey to evangelize our services and products;
Act as the voice of the customer, providing input to Alan’s product roadmap;
Prepare handovers to ensure smooth and delightful customer onboardings;
When needed, coordinate the most complex customer onboardings by leveraging your deep knowledge of the customer’s requirements and specificities.

Minimum of 5 years’ experience in a SaaS environment;
Extensive experience with end-to-end procurement projects (buyer or supplier side), including involvement in RFIs, RFQs and RFPs;
Strong ability to get to the root cause of customer concerns through active listening and requirements elicitation;
Assertive with experience handling objections in complex environments;
Skilled at pitching a product transparently without overselling its capabilities;
Able to break down complex issues, identify product gaps and define optimal product solutions;
Comfortable managing senior stakeholders;
Excellent at prioritizing tasks while delivering on commitments;
Team player who is eager to learn and grow;
Fluent in both French and English;

Competitive compensation. Generous equity packages complement your base salary (permanent contracts only).
Flexible office options. Excellent HQ office space, company-sponsored co-working hubs or fully remote work with home office equipment sponsorship—work where you’re happiest.
All the tools you need. Top-of-the-line equipment: MacBook Pro, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones.
Flexible vacation policy and working hours. Organize your time as you prefer.
Comprehensive health insurance: Extremely comprehensive coverage—100% for you and your children, 90–100% for partners depending on your country (permanent contracts only).
Commuter benefits where applicable.
Learning & training opportunities. A flexible training policy, free books and a budget to attend and speak at conferences when opportunities arise.
Personal growth through coaching: At Alan, coaching is core—every employee is paired with a dedicated coach from day one to maximize impact, support engagement, and develop potential.
Parental leave. Extended parental leave for all new parents (permanent contracts only).

Pre-Sales

Key skills