Applications Analyst II – Epic Research

Role Overview

• Reviews and interprets federal regulations to develop solutions and mitigation strategies for implementation to achieve and/or maintain requirements within the EHR systems.
• Provide support to assigned customers in defining or designing business processes and identifying enabling technologies based on customer requirements.
• Actively seek ways to apply technology to business processes, researching and providing information on technical trends and competitors’ practices relevant to the assigned client business.
• Consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities.
• Coordinate multi-system solutions to clarify interdependencies (and interfaces) so that systems appear seamless to customers.
• Align with other IT functional areas to remain apprised of project status and inform customer management of progress.
• Keep the IT group’s technology and service managers aware of user issues and potential potholes or resolve conflicts.
• Diagnose, analyze, and resolve software issues independently or by engaging the appropriate parties to achieve a resolution.
• Document all aspects of the project plans (scope, definition, testing, delivery and support) and coordinate business/clinical and IT implementation resources for successful delivery.
• Actively participate in the team environment and enable colleagues to fulfill the department’s operating objectives.
• Conduct business process analyses, needs assessments, and preliminary cost versus benefit measurements; brokers other IT services; and communicates trends and requirements to and from customers and IT.
• Responsible for proactively identifying opportunities to apply technologies to business processes.
• Inform and advise customers on information system technologies’ functionality, costs, benefits, and implementation requirements.

Requirements

• Associate's degree (or equivalent combination of formal education and experience)
• Bachelor's degree preferred
• Requires at least 2 + years relevant experience in either business systems analysis or equivalent combination of education and experience
• Epic proficiency or certification in Epic Research module preferred
• Ambulatory certification preferred
• Beacon proficiency preferred
• Strong understanding of Epic integration with various external platforms and systems
• Previous experience in business process re-engineering or process improvement is desirable
• Experience in organizing, planning, and executing projects from vision through implementation
• Knowledge of the assigned business area's products and processes
• Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business
• Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment
• Strong written communication skills, including project documentation and technical writing
• Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization
• Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
• Ability to solve problems often spanning multiple environments in a business area.
• Proficiency in Microsoft Office products.

Benefits

• health insurance
• retirement plans
• paid time off
• career advancement opportunities
• resources to support employee and family well-being
• discretionary annual bonuses and merit increases
• Flexible Spending Accounts