Production Project Manager, Direct Mail Production, Non-profit Fundraising

Role Overview

• Manage direct mail production for 4–7 nonprofit clients, depending on scope and cadence
• Oversee the full production lifecycle, from bidding and specifications to final mailshop setup
• Execute quality control on mockups, proofs, data counts, personalization, and insertion setups
• Develop and manage detailed production schedules using Excel-based formulas tied to mail dates
• Draft specs and package grids for client approval and submit final materials to suppliers
• Manage the bidding process, evaluate costs, and provide clients with recommendations
• Reconcile campaign bids to budgets to ensure financial accuracy and alignment
• Collaborate with printers, mailshops, and production partners to communicate specs, timelines, and expectations
• Analyze production efficiency and recommend cost-saving strategies, including program pricing and vendor negotiations
• Review campaign outlines and mail plans to ensure production elements align with overarching program strategy
• Assist with reprojections and budgeting by assessing prior and upcoming production expenses
• Serve as a steady, proactive partner to internal teams and clients to ensure projects are delivered error-free, on time, and on budget

Requirements

• At least 3 years of direct mail production management experience (agency experience preferred)
• Strong understanding of USPS regulations, postal rates, and supply chain impacts
• Demonstrated project management skills with the ability to manage multiple deadlines simultaneously
• Expert-level Excel skills, including formulas such as VLOOKUP, WORKDAY, IFERROR, CONCAT, worksheet linking, and budget reconciliation
• Proficiency in Microsoft Office (Teams, Word, Outlook, PowerPoint)
• Experience with project management tools such as Monday.com is a plus
• Meticulous attention to detail while maintaining awareness of broader campaign strategy
• Strong communication skills and confidence in virtual collaboration
• Critical thinking skills and a proactive, solution-oriented mindset
• Ability to thrive in a fast-paced, remote agency environment

Benefits

• employer-paid health, dental, and vision insurance
• generous paid leave
• employer-paid life and disability insurance
• safe harbor 401(k) plan