Oracle Cloud HCM Payroll Consultant

Role Overview

• We are looking for Oracle Fusion HCM Functional Consultant with Overall 10+ years of IT experience with at least 8+ years of Fusion experience and remaining years of HCM domain experience in Oracle EBS.
• Must have a good understanding of the following Oracle Cloud HCM version 23+ capabilities.
• We are looking for a Functional person who has real-time hands-on functional/product experience; and/or worked with L3 level support; and/or having equivalent knowledge.
• Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests.
• The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer.
• Position is for a Support and/or Implementation Analyst with a background in Oracle SaaS Suite of products preferred in HCM application modules and business processes
• Responsible for business requirements, gap analysis, functional workshops, design documents, set up documentation, configuration, business test scenarios and more important work with technical team on CEMI/RICE objects.
• After post go-live provide customer production support, tracking incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
• The key skills used daily are
• high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
• It is an opportunity to work with Cloud and On-Premises customers. This work includes:
• Work directly with Customers for Advising on complex use of Oracle products.
• Resolving highly complex and mission-critical issues.
• Serve as Situation Manager on highly sensitive issues.
• Formal mentoring for promoting the technical and professional development of others.
• Creation/review of Knowledge Articles.

Requirements

• 8+ years of experience in Oracle HCM Cloud implementation & support.
• Worked in 5 or more Oracle HCM Cloud implementation or support projects as a Functional consultant with at least 3 full implementation cycles as a Functional lead or SME at least 3 modules as a SME
• Implementation/Support experience on Cloud HCM Modules like Core HR, Talent Management, Benefits, Compensation GHR Foundational employee/worker master data, jobs, positions, org structures.
• Workforce Management WFM Scheduling, shift planning, workforce rules.
• Talent Management Module Recruiting Cloud ORC (Oracle Recruiting Cloud)Full recruiting lifecycle: sourcing, candidate management, onboarding.
• Performance Management PM Goal setting, performance reviews, evaluations.
• Talent Management TM Succession planning, talent pools, career development.
• Learning OLC (Oracle Learning)
• Candidate must have hands on experience minimum in any of the following 5 modules
• Core HCM, Benefits, Compensation, Workforce Management
• Should have Strong HCM business processes knowledge and concepts.
• Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud HCM.
• Technically good Skills in SQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows.
• Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud HCM.
• Strong problem-solving skills.
• Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.
• Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
• Strong team player so you leverage each other’s strengths. You will be engaged in collaboration with peers within/across the teams often.

Tech Stack

• Cloud
• Oracle
• SQL