Compliance Admin Assistant

Role Overview

• This is a ‘hands-on' administration role.
• Monitoring and actioning the Compliance Inbox.
• Linking HealthPass for candidates and monitoring compliance documents.
• Onboarding and maintenance of all active candidates' compliance.
• Ensure Occupational Health requirements are always met.
• Ensure Governing body requirements are always met.
• Right to Work checks.
• Working With Children checks.
• Accurate and timely onboarding of new and existing candidates under direction of the compliance team.
• Responsible for the procurement of all compliance documentation, including liaising with the nurse and all necessary third parties.
• Co-ordination of mandatory training requirements ensure candidates have the necessary working visas.
• Reviewing dashboard report, actioning Google checks and advising of upcoming expiring documents.
• Follow up on outstanding requests for compliance documents and escalate where necessary.
• Escalate any issues with the compliance of Nurses to the Line Manager.
• Implementation of process improvements.
• Resolve complaints and problems quickly and accurately.
• Undertake any other reasonable duties under the discretion of management.
• Maintaining compliance paperwork within the CRM.
• Provide input for improving policies, processes and procedures.
• Assist with conducting and preparing internal audits when requested.
• Ensure all tasks are completed in accordance with the relevant processes.

Requirements

• Stable career history (be this full time / part time work or education).
• Previous administration experience.
• Experience of interacting with and providing a service to a sales desk.
• Proficient in Microsoft Word, Excel, PowerPoint and databases.
• Excellent attention to detail.
• Excellent communication and interpersonal skills.
• Excellent phone manner, both questioning and listening to the caller.
• Able to identify and report opportunities.
• Able to build and maintain internal and external relationships.
• Able to work to strict deadlines and under pressure.
• Able to work on with initiative and to establish own priorities.
• Able to plan and co-ordinate activities.
• Able to handle information in confidence and with discretion.
• Able to maintain high standards of accuracy.
• Able to work co-operatively within a team.
• Able to be flexible about working hours on occasion.
• Willing and flexible to undertake a variety of tasks.
• Maintain a professional and confident approach in all circumstances.
• Proactive, enthusiastic and motivated.
• Resilient to, and does not take setbacks personally.
• Passionate about service delivery; goes ‘above and beyond.

Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!