Sales Development Representative – Virtual Assistant

Role Overview

• Make outbound calls to leads who have reached out to the clinic
• Answer inbound calls and respond promptly to inquiries
• Book evaluations by working leads through an established sales script
• Follow up with new and existing leads across multiple touchpoints to maximize conversion
• Address common questions and objections while guiding leads toward booking an evaluation
• Reschedule current clients as needed
• Schedule and confirm evaluations accurately
• Ensure booked evaluations are properly documented and handed off to the clinic team
• Manage all lead and client communication through GoHighLevel
• Track call outcomes, lead status, and follow-ups accurately in the CRM

Requirements

• Sales or SDR experience required
• Experience handling outbound and inbound calls
• Comfortable booking appointments or evaluations
• Strong sales communication skills without sounding robotic or scripted
• High level of empathy and ability to adjust tone for sensitive conversations
• Confident guiding prospects through the sales process
• Proficient with GoHighLevel and booking software, with the ability to adapt quickly

Benefits

• Competitive salary commensurate with experience
• Opportunity to work closely with a growing healthcare practice
• Clear ownership of the lead-to-booking process
• Meaningful work helping patients take the first step toward care