Own a product problem space end-to-end: discovery, framing, prioritization, delivery
Define, track, and own clear product usage and customer experience KPIs for your product area (e.g. activation, adoption, retention, and feature usage), and use them to guide prioritization and trade-offs
Turn unclear problems into clear product bets and decisions
Apply structured problem-solving frameworks (e.g. Jobs To Be Done) to guide discovery and prioritization
Navigate complex product initiatives involving third-party APIs, integrations, and external partners
Collaborate closely with engineering and design on solution shaping
Work with onboarding, sales, and customer-facing teams to understand real customer needs, especially in the DACH region
Use qualitative insights and quantitative data to make data-informed product decisions
Improve product foundations and ways of working, not just ship features
Contribute positively to team culture through collaboration, ownership, and reliability

4–7 years of experience as a Product Manager (B2B SaaS)
Fluent German (mandatory) to work directly with customers in the DACH region
Fluent English (company working language)
A pragmatic product mindset: focused on impact, outcomes, and learning, not process for process’ sake
Strong discovery and problem-framing skills, with hands-on experience using frameworks like Jobs To Be Done
A passion for building outstanding, high-quality product experiences, with particular attention to onboarding users (to an interface, a new feature, or a new workflow)
Proven ability to navigate complex projects involving integrations, APIs, and multiple internal and external stakeholders
An understanding that AI is changing how product teams work, and a curiosity for how it can unlock new value in data-rich products, particularly around guest data, insights, and personalization
Comfortable working without a fully defined roadmap and able to help shape direction
Able to balance strategic thinking with hands-on execution
Excellent communication and organizational skills.

Product Manager, B2B SaaS, Hotel Tech

Key skills