Assist in onboarding transportation partners and managing daily trips.
Daily customer management including operations, new client startups, and client retention.
Capture new business opportunities with current customers.
Communicate and negotiate proposed routes with local service providers.
Ensure accounts are running efficiently and customer service levels are met.
Oversee vehicle maintenance and regulatory compliance.
Collaborate with internal departments to execute reports and improve services.
Maintain safety and efficiency for passengers and contractors.
Follow all company policies and provide excellent customer service.

Operations Representative II

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