Key skills
SalesforceCommunicationNegotiationSales
About this role
Role Overview
- Monitor and manage the performance of the sales funnel and customer relationships
- Build and maintain relationships with partner channels to ensure the generation of new opportunities
- Develop and monitor the performance of your team
- Ensure the performance and results of your region, as well as the profitability of your portfolio
- Track metrics and indicators (sales reports, sales funnel, conversion, pipeline management)
- Monitor the sales funnel: progression, development and conversion
- Maintain relationships with business stakeholders (partner areas, internal and external stakeholders, and channels)
- Gather and report market intelligence: current trends, competitor activity, and key data for your region
- Ensure the customer's long-term journey, considering opportunities for expansion, retention and loyalty within the portfolio
- Identify new business opportunities with clients in your region/portfolio (upsell, cross-sell)
- Build and maintain strong relationships with key clients and decision-makers
- Execute the organization's strategic actions and plans
- Actively represent Swile at major trade shows and commercial and institutional events
- Maintain close contact with customers through visits and in-person relationship building
Requirements
- Experience managing teams
- Experience in people and team development
- Knowledge of the Salesforce tool
- Experience managing accounts and customer relationships
- Experience in reporting results
- Strong communication and relationship skills across different levels
- Communication, relationship-building and negotiation skills across all segments
- Analytical ability with indicators such as: potential vs. target vs. referrals vs. conversion
Benefits
- Highly attractive flexible benefits package for you to use as you wish (flexfood, mobility, culture, education, etc.) via the Swile card
- Health insurance and dental plan
- Life insurance
- TotalPass (access to top gyms and studios)
- Emotional health support (free therapy sessions with one of our partners)
- Swile Shop (discounts at more than 1,100 stores and restaurants)
- English and French lessons
- Birthday day off
- Access to Sesc