Own and optimize end-to-end workflows from lead generation through conversion and upsells
Build and refine processes using AI platforms such as Claude combined with structured tracking systems
Manage backend payment systems and ensure clean financial tracking
Maintain CRM systems in Notion with accurate client data and communication history
Create scalable documentation and operating procedures
Identify bottlenecks and proactively implement operational improvements
Manage high-volume communication across social media DMs, email, and messaging platforms
Respond to inbound inquiries quickly and professionally
Qualify leads and move prospects efficiently through the funnel
Ensure client communication feels personal while maintaining structure
Keep the sales pipeline active and organized at all times
Use AI tools and structured criteria to identify compatible matches
Send match recommendations and manage client follow-up
Track feedback and continuously refine selection criteria
Maintain and manage a growing database of potential matches
Respond to social media inquiries and maintain engagement
Schedule content across social platforms
Support basic video coordination and content tracking
Build media kits for brand partnerships
Track content performance metrics

3 to 6+ years of experience in executive support, operations, or startup environments
Strong operational instincts and systems thinking
Comfort using AI tools such as Claude in real workflows
Experience managing CRMs and structured data systems
Ability to manage high-volume communication without losing attention to detail
Self-starter mindset with minimal need for oversight
Strong written communication skills
Comfort operating in fast-paced, evolving environments

Executive Assistant – Operations Lead

Key skills