Join Meltwater's Client Insights team as an Insights Analyst, where you'll play a key role in transforming media data into meaningful narratives for our clients.
Contribute to bespoke reporting, using both quantitative and qualitative analysis to uncover trends, identify opportunities, and guide strategic decisions.
Take ownership of report delivery workflows, coordinating internally as needed to ensure insights are delivered with consistency, clarity, and impact.
Blend data storytelling, critical thinking, and collaborative execution.
Contribute to bespoke reports and project management for esteemed clients.
Shape customized reports and assist in managing key projects, utilizing both quantitative and qualitative media analysis to offer actionable insights.
Ensure timely delivery of high-quality reports, continuously refining techniques to meet evolving client needs.
Collect, organize, and analyze customer research metrics to inform critical business decisions.
Conduct quantitative and qualitative analysis of earned and owned media data to provide clients with insights on brand perception, media performance, and industry trends.
Own the reporting workflow from setup to delivery, ensuring clarity in expectations and high-quality outputs for clients.
Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality.
Requirements
Bachelor's degree in a relevant field such as Social Sciences, Communications, Marketing, Media Studies, Data Analytics, or related fields emphasizing research and analysis.
0-2 years of relevant work experience (client-facing roles are advantageous).
Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English.
Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.
Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.
Proficient report writing skills, covering both qualitative and quantitative aspects.
Customer-focused mindset with a commitment to exceptional client servicing.
Critical thinking skills, facilitating insights derived from data analysis.
Strong interest in current affairs, mainstream media, and social media trends.
Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.
A keen interest in learning, adaptability, and resilience in a dynamic work environment.
Excellent written and verbal communication skills in [Language] and English, particularly in report writing.
Willingness to embrace the best of both worlds with our hybrid work schedule.
The ability to legally work in the country of hire is required for this position.
Benefits
Enjoy 26 days of annual paid time off plus an additional day off on your birthday!
Enjoy national and global health coverage through our statutory health insurance, ensuring your well-being wherever you are
Benefit from a 30% employer contribution to our Company Pension scheme (BAV)
Enjoy an additional day off on your birthday, promoting a healthy work-life balance
Complimentary CalmApp subscription for you and your loved ones because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need
Benefit from our family leave program, which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.