About this role
Role Overview
- Supports the overall team.
- Reviews work order requests in the queue and responds to routine work orders by adhering to commitment times.
- Involved in escalating and expediting higher level orders, upon supervision.
- Actively follows up on work orders in the queue to support the overall team.
- Maintains notes and records of activity fulfillment in the ticketing system.
- Rack and stack basic customer equipment, with guidance from more senior team members.
- Supports routine intra-cage and infrastructure installations, under guidance.
- Supports basic cross-connect troubleshooting.
- Supports basic testing and routine installations of customer assets.
Requirements
- Typically requires a high school diploma.
- 1 year of equivalent work experience.
Benefits
- Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
- If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
- Equal Employment Opportunity (EEO).
- E-Verify participation.